COE Faculty & Staff Hub

Help, Contacts and Resources

Need IT Help?

All IT and website support requests are managed through the ServiceNow Service Portal, a ticketing platform that allows SDSU to manage support requests in a central location.

Please use ServiceNow to make inquiries or get support from the College of Education IT team, including: Kevin Perez, Gregg Koyamatsu, Andrea Saltzman Martin, Manny Uribe, and IT Team Student Workers. Also see How to Submit an Incident Ticket in Service Portal.

  • scam alert, laptop, email icons

    Job Aid: Email Security

    Mar 27

    Important Links for Email Security. Every faculty and staff member should bookmark these links!

  • screenshot of college faculty and staff listing page

    College Directory Guide

    Mar 27

    There are two different directories; one is the SDSU Directory and the other is the COE Directory. Make changes to each directory separately. Learn how to update each directory and your COE profile page.

  • student advisor

    Student Needs and Concerns

    Mar 27

    Advising, Common Academic Concerns, Post-baccalaureate Credit Requests, Student Basic Needs and Wellness, Student-related Issues and Grievances, Student Success Fee/ Academic-Related Programs, Funding

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    Travel and International Programs

    Mar 27

    Global Education, Study Abroad, Faculty-led Programs, J-1 Exchange Visitor Program, Travel Requests (T2) and Reimbursements, Faculty Travel Allocations

  • scam alert, laptop, email icons

    Job Aid: Email Security

    Mar 27

    Important Links for Email Security. Every faculty and staff member should bookmark these links!

  • filling out grant application

    Research and Grants

    Mar 27

    Grants and Contracts (Foundation) Proposals, Letters of Support, Fulbright Scholar Program, Seed Grant, Faculty Publications, Research Activitites, Initiatives and Funding

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    Councils and Committees

    Mar 27

    Curriculum Committee, Policy Council

  • education graduate

    Dean's Office, Events and Development

    Mar 27

    Dean's Calendar, Diversity Equity and Inclusion, Commencement, Front Desk, Events College-wide, External Advisory Board, Black Advisory Council

  • safety coordinator and plumbing

    Staff and Operations

    Mar 27

    Accessibility (Campus Access), Budget and Fiscal, Directory, Zoom Phone, Student Assistant Appointments, Maintenance and Repairs (Facilities Services), Visitor Parking Permits, Key Issuance, Safety Coordinators

  • education graduate

    Dean's Office, Events and Development

    Mar 27

    Dean's Calendar, Diversity Equity and Inclusion, Commencement, Front Desk, Events College-wide, External Advisory Board, Black Advisory Council

  • front desk coordinator shaking hands with a faculty member

    Department Coordinators

    Mar 27

    Your department coordinator is often the first person to contact for various services and resources. Find your coordinator.

  • screenshot of college faculty and staff listing page

    College Directory Guide

    Mar 27

    There are two different web-based directories; one is the SDSU Directory and the other is the COE Directory. Make changes to each directory separately. Learn how to update each directory and your COE profile page.

  • group of faculty meeting, one raising her hand

    Councils and Committees

    Mar 27

    Curriculum Committee, Policy Council

  • SDSU visual identity features

    Marketing and Communications

    Mar 27

    Branding, marketing and communications, photography, video production, social media, salesforce, email marketing, newsletters, publishing and print marketing materials.

  • filling out grant application

    Research and Grants

    Mar 27

    Grants and Contracts (Foundation) Proposals, Letters of Support, Fulbright Scholar Program, Seed Grant, Faculty Publications, Research Activitites, Initiatives and Funding

  • scam alert, laptop, email icons

    Job Aid: Email Security

    Mar 27

    Important Links for Email Security. Every faculty and staff member should bookmark these links!

  • professor standing in campus hallway

    Faculty Affairs

    Mar 27

    Course Evaluations, Faculty Overload, Faculty Mentoring, Periodic Evaluations, Reappointment/Tenure/Promotion (RTP), Sabbaticals/Difference-in-Pay Leaves