COE Faculty & Staff Hub

Help, Contacts and Resources

All IT and website support requests are managed through the ServiceNow Service Portal, a ticketing platform that allows SDSU to manage support requests in a central location. Please use ServiceNow to make inquiries or get support from the College of Education IT team, including: Kevin Perez, Gregg Koyamatsu, Andrea Saltzman Martin, Manny Uribe, and IT Team Student Workers.

Search the Hub:

You can search by service area, staff name, or keyword.

Service Area (in alphabetical order) Primary Contact & Links Other Contact
Accessibility, campus access

SDSU Student Disability Services | Facilities Services

Accessibility, instructional

SDSU Instructional Technology Services (ITS) Universal Design for Learning | Instructional Materials

Accessibility, websites Manny Uribe*  
Accreditation and Program Review Nina Potter  
Advising Office for Student Success  
Audio/Visual Equipment, Instructional ITS Equipment Checkout  
Audio/Visual Equipment, Labs and Conference Rooms

Gregg Koyamatsu* | Teaching with Technology Lab

Assessment Nina Potter  
Assessment Tools (scantron, Blackboard, audience response system, etc.) ITS Faculty Instructional Technology (FIT) Center  
Branding (Logos, Email Signature Templates, SDSU Visual Identity System)

Mike Klitzing | SDSU Brand and Related COE Resources

Manny Uribe*
Budget Department Coordinator Patricia Micciche
Canvas/Blackboard Learning Management Systems (LMS) Andrea Saltzman Martin* ITS
Classroom Scheduling Department Coordinator Elsa Tapia
Classroom, Smart Classroom Support ITS Learning Spaces & Faculty Support  

COE Dean's Office ([email protected]) | SDSU Commencement

Committees, College-wide

Cecy Beltran | COE Policy Council and Committees

Sarah Garrity
Computers, Technology Equipment

Kevin Perez* | Technology Help Desk

Computer Labs Gregg Koyamatsu*  
Conference Room, Scheduling Department Coordinator | Conference Room Request Form Cecy Beltran
Conference Room, AV Support Gregg Koyamatsu* Technology Help Desk
Credential Processing and Related Services Office for Student Success | Credential Processing  
Credit Extension Course Proposals, SDSU Global Campus Cecy Beltran Sarah Garrity
Curriculum Committee

Cecy Beltran | Curriculum Committee

Curriculum Proposals Meredith Vaughn Sarah Garrity
Curriculog Cecy Beltran Sarah Garrity
Data Management

Sandra Kahn | Data Classification and Handling Policies

Dean's Calendar Amy Rascop  
Dean's Office and Support Staff Website Amy Rascop  
Department Coordinator (ARPE) Kim Dahn  
Department Coordinator (CFD) KJ Bobczynski  
Department Coordinator (CSP) Vacant  
Department Coordinator (DLE) Wendy Sandoval  
Program Coordinator (JDP) Fiona Liddell  
Department Coordinator (EDL) Dalia Corrigan  
Department Coordinator (SPED) Luz Torres  
Department Coordinator (STE) Teresa Ramírez-Velásquez  
Development/ Donations/ Giving/ Philanthropic Support Megan Beardsley  
Directory, College of Education Faculty and Staff

Manny Uribe | Directory Guide

Diversity, Equity and Inclusion Planning and Initiatives Sam Song  
Email Marketing & Automation, Templating (Salesforce Marketing Cloud)
Also see Campus Email Message Requests for mass email messaging to targeted faculty, staff and/or student audiences.
Manny Uribe Mike Klitzing
Email Security, Important Links to Bookmark

Kevin Perez* |  Important Links to Bookmark (Job Aid)

Events, College-wide Amy Rascop  
Facilities Services (Maintenance/Repairs) Department Coordinator | SDSU Facilities Services Alyssa Ancheta
Faculty Mentoring Program Jessica Suhrheinrich  
Faculty & Staff Directory, College-wide Cecy Beltran Manny Uribe*
Faculty Course Evaluations Department Coordinator Patricia Lozada-Santone
Faculty Overload (Foundation) Elsa Tapia  
Faculty Travel Allocations Cecy Beltran Sarah Garrity
Form/Survey Software: See Qualtrics
Forms and Documents (Course Proposal Form, Internship Agreements, Teleworking, Policy Files, etc.) Cecy Beltran | Forms and Documents  
Front Desk, Dean's Office Cecy Beltran  
Fulbright Scholar Program Sam Song  
Global Education (Study Abroad), Student Advising for COE

Students should be directed to SDSU Navigate to make an appointment
Paul Yagi
Global Education Advisor
SDSU Global Education Office
Global Education (Study Abroad), Developing Faculy-led Programs Nadia Fonseca
Program Development Specialist
SDSU Global Education Office
Grants and Contracts (Foundation) Proposals

Sarah Garrity | Faculty Grants Listing

Patricia Micciche
Grants, Letters of Support Amy Rascop Cecy Beltran
Google Groups, Drive, and other Workspace Issues

Kevin Perez* | Google Groups (Job Aid) | | Using Google Drive for Data Storage at SDSU

Graphic Design (instructional & promotional) ITS Graphic Design  
Instructional Design Andrea Saltzman Martin* ITS Instructional Design
Instructionally Related Activity (IRA) Funding Patricia Lozada-Santone  
International Programs Sarah Garrity Y. Barry Chung
International J-1 Exchange Visitor Program

Sam Song | J-1 Exchange Visitor Program

Cecy Beltran
Job Aids & Guides

Job Aids & GuidesPlease contact [email protected] if you have questions about these job aids or you find an error.

Key Issuance

Department Coordinator | Access Control / Key Issue Office

Alyssa Ancheta
Maintenance/Repairs, College-wide Department Coordinator Alyssa Ancheta
Marketing & Communications Mike Klitzing  
Master Teacher Agreements (MTA) Department Coordinator Alyssa Ancheta
Mentoring, Faculty Jessica Suhrheinrich  
Multimedia Design, Recruitment Videos & Faculty Headshots Mike Klitzing Video Assistant: Jane Bounkousonh
Network Issues Kevin Perez* | How to Forget a Network (Job Aid)  
Newsletter, Informed & Inspired Mike Klitzing  
Open Educational Resources (OER) ITS Affordable Learning Solutions  
Periodic Evaluations, Faculty Cecy Beltran Sarah Garrity
Personnel Matters, College-wide Sarah Garrity  
Phone Directory, College-wide Cecy Beltran  
Policy Council & Committees

Cecy Beltran | Policy Council & Committees

Post-baccalaureate Credit Requests Patricia Lozada-Santone  

Rachel Haine-Schlagel | Faculty Publications

Publishing, print & digital (course readers, books, thesis and dissertations) Montezuma Publishing  
Publishing, print marketing materials SDSU Reprographics  
Qualtrics Survey Software

Elsa Tapia | Qualtrics Access, Instructions and Support

Reappointment/Tenure/Promotion (RTP) Cecy Beltran Sarah Garrity
Recruitment, Student TBD  
Research Activities, Initiatives and Funding; Faculty and Student 

Rachel Haine-Schlagel | Research & Innovation Homepage

Jessica Suhrheinrich, DRI Faculty Fellow
Room Reservations (one-time meetings) Department Coordinator | Conference Room Request Form Cecy Beltran
Sabbaticals/Difference-in-Pay Leaves Cecy Beltran Sarah Garrity
Safety Coordinators Department Coordinator Alyssa Ancheta
Security, Computer and Technological Kevin Perez* | Data Classification and Handling Policies Sarah Garrity
Seed Grant

Cecy Beltran | Seed Grant Program Website

Sarah Garrity
Serial Number and Screenshot

Kevin Perez* | Serial Number and Screenshot (Job Aid)

Service Learning Agreements (SLA) Alyssa Ancheta Sarah Garrity
Social Media Mike Klitzing  
Software Kevin Perez*  
Special Sessions, SDSU Global Campus Cecy Beltran Sarah Garrity
Student Assistant, Appointment of Department Coordinator Alyssa Ancheta
Student-related Issues and Grievances Patricia Lozada-Santone  
Student Success Fee/ARP Department Coordinator | Student Success Fee/ Academic-Related Programs Patricia Lozada-Santone
Teacher Preparation Data Sources Nina Potter | Teacher Preparation Data Sources  
Teaching with Technology Lab (North Education 275)

Gregg Koyamatsu | Teaching with Technology Lab

Technology Help Desk, College-wide IT Help

Kevin Perez* | Technology Help Desk

Help Desk Assistant
Travel Requests (T2s)/Reimbursements Department Coordinator Alyssa Ancheta
Video Capture, Instructional ITS Capture  
Video Production, Instructional ITS Video Production  
Video Production, Marketing Mike Klitzing Video Assistant: Jane Bounkousonh
Virtual Reality (VR) and Augmented Reality (AR) Technologies ITS Faculty Instructional Technology (FIT) Center Support  
Visitor Parking Permits Department Coordinator Cecy Beltran
Web Content Management System Training and Support (Modern Campus CMS, formerly Omni CMS) Manny Uribe  
Web Page and Website Content Updates Department or Program Web Content Manager Manny Uribe
Web Content Updates, Admissions

Stephanie Kearney | COE Admissions
All requests for updates to the Admissions section of the College of Education website should go to Stephanie.

Manny Uribe
Zoom, How to Use Kevin Perez* | How to Use Zoom (Job Aid)